Privacy Policy
This English version is provided for convenience. In case of discrepancy, the French version prevails.
Last updated: 10-January-2025
Effective date: 10-January-205
This Privacy Policy describes the policies of FLASH TONER, 60 Rue François 1er, 75008 Paris, France, email: contact@flashtoner.fr, phone: 01 86 98 28 28, regarding the collection, use and disclosure of your information that we collect when you use our website (https://flashtoner.fr) (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to these terms, please do not access or use the Service.
We may modify this Privacy Policy at any time without notice and will post the revised Policy on the Service. The revised Policy will take effect 180 days after it is posted on the Service, and your continued access to or use of the Service after that period will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you review this page periodically.
Information we collect
We will collect and process the following personal information about you:
Name
Phone
Business address
How we use your information
We will use the information we collect about you for the following purposes:
Marketing / Promotion
User account creation
Customer feedback collection
Support
Administrative information
Customer order management
Site protection
User account management
If we wish to use your information for any other purpose, we will ask for your consent and will use your information only after obtaining your consent and only for the purposes for which consent was given, unless otherwise required by law.
After an order, a Google window may invite you to take part in the Google Customer Reviews programme. Your participation is optional: nothing is transmitted if you do not accept. If you accept, your email address, the order reference, the delivery country and the estimated delivery date are transmitted to Google LLC, which sends you a short satisfaction survey about your purchase. This information is processed by Google under its own privacy rules (https://policies.google.com/privacy). You can stop receiving these surveys at any time by following the unsubscribe link in Google's message.
Retention of your information
We will retain your personal information for a period of 90 days to 2 years after the termination of your user account, or for as long as necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy. We may be required to retain certain information for longer periods for record-keeping, compliance with applicable laws or other legitimate reasons such as the enforcement of legal rights, fraud prevention, etc. Residual anonymous and aggregated information, which does not identify you (directly or indirectly), may be retained indefinitely.
Your rights
Depending on the applicable laws, you may have the right to access, rectify or erase your personal data, to receive a copy of your personal data, to restrict or object to the active processing of your data, to ask us to transfer your personal information to another entity, to withdraw any consent you have given us to process your data, to lodge a complaint with a statutory authority, and other rights under applicable laws. To exercise these rights, you can write to us at contact@flashtoner.fr. We will respond to your request in accordance with the applicable law.
You can unsubscribe from direct marketing communications or from the profiling we carry out for marketing purposes by writing to us at contact@flashtoner.fr. Please note that if you do not allow us to collect or process the required personal information, or if you withdraw your consent to its processing, you may not be able to access or use the services for which your information was requested.
Cookies and other technologies
To find out more about our use of these technologies and your choices regarding these tracking technologies, please see our Cookie Policy.
Security
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and therefore cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Complaints Officer / Data protection
If you have any questions or concerns about the processing of your information, you can contact our Complaints Officer at FLASH TONER, 60 Rue François 1er, email: contact@flashtoner.fr. We will address your concerns in accordance with the applicable law.
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Amazon Pay
When you choose Amazon Pay, payment is processed by Amazon Payments Europe S.C.A., 38 avenue J.F. Kennedy, L-1855 Luxembourg. Information needed to process your payment and order is exchanged with Amazon Pay, including transaction information.
We may receive your name, email address, phone number, and shipping or billing details from Amazon Pay, depending on the information needed for your order. FLASH TONER uses this information to process your order, arrange delivery and provide after-sales service. We do not receive your full card details.
Information received through Amazon Pay does not automatically subscribe you to our newsletter. Marketing communications are subject to the choices and rights described in this policy.
For information about how Amazon Payments Europe processes your personal data and how to exercise your rights with this provider, read its privacy notice.